GPDR PRIVACY & COOKIES POLICY

Wash Water Service Centre do not share buyers’ information to third parties other than when details are processed as part of a fulfillment. In this case, the third party will not disclose any of the details to any other third party. Unless required by fraud prevention agencies and law enforcement agencies

WHO WE ARE

When we refer to “we” or “us” in our privacy policy, we are referring to any of the constituent parts of our business:
Wash Water Service Centr-
Unit 8
Brookway Trading Estate
Newbury
Berkshire
RG14 5PE
Our website: www.newburycarservicingandrepairs.co.uk

WHAT INFORMATION DO WE HOLD?

1. Personal information provided to us such as your name, address, telephone number, email address, and any enquiries or feedback from you, including by phone, email, post, or via social media.
2, We take payment details only you collect your vehicle, or we advise otherwise, these details are held by our payment processor, and we only have access to the last four digits of your payment card for identification purposes or refunds. For Telephone payments we destroy any card details as soon as they are processed through our card machine.
3, Information about services that we have provided to you in the past, including the service(s) provided, when and where, the amount that you paid, billing address and where the item was sent (if applicable), and any other information required to process a transaction;
4, Information on how you use our website(s);
5, Regarding our email capture, we hold your name and email address, and the specific preferences for which type of information that you wish to receive.

YOUR RIGHTS, ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

By law, you can request access to the information that we hold about you. If we agree that we are obliged to fulfill the request, we will provide it free of charge and within 30 days of receiving the request. Before doing so we may ask for further information or proof of identity so that we can correctly identify you on our database.
If any of the information that we retain is incorrect or out of date you may ask us to correct it.
Contact us via one of the methods shown below if you wish to exercise any of these rights.

HOW LONG DO WE STORE YOUR INFORMATION?

We retain your personal information for as long as required, to provide you with high quality service whenever you contact us regarding our services. Your information is in accordance with the relevant laws and regulations, and not longer than necessary.

FRAUD PREVENTION

We have systems in place to help protect our customers and ourselves from fraud. If false or incorrect information is provided and fraud identified, personal information may be passed to fraud prevention agencies. This data may be accessed by law enforcement agencies

Security

Wash Water Service centre has security measures in place to make sure that your data is protected.
Access to the non-public areas of our building is restricted to those who are meant to be there, and all visitors (company representatives) are supervised in areas where they may be able to gain access to personal data. Computers in our buildings are password protected, and staff log out when not in use or when unattended by staff.
Access controls to our information technology, such as firewalls etc.

DATA COLLECTED BY THIS SITE IS USED TO:

1. Collect information for customer services that we supply.
2. Administer and enhance the site and service.
3. Ensure our customers are genuine to help prevent fraud.

COOKIES

Cookies are used on this web site to store collection addresses if the address form is used and to store your details. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to select our collection services on this web site..
Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to remember you when you return to our site. If you don’t wish to enable cookies, you can still browse the site and use it information purposes.

CONTACT US

If you would like to exercise one of the rights above, or have a question or complaint about this policy, please contact us by one of the methods below.
Post To:-
Wash Water Service Centr-
Unit 8
Brookway Trading Estate
Newbury
Berkshire

You also have the right to lodge a complaint with the UK regulator, the Information Commissioner. Go to ico.org.uk/concerns to find out more.
Email: washwaterservicecentre@gmail.com

We’re giving you this information as part of our initiative to comply with recent legislation, and to make sure we’re honest and clear about your privacy when using our website.